Dental Administrative Assistant/Receptionist
Robeck Dental Robeck Dental Omak, WA Omak, WA Full-time Full-time $20 - $25 an hour $20 - $25 an hour 16 hours ago 16 hours ago 16 hours ago Warm, professional, and patient-focused dental office seeks a dedicated and reliable administrative team member to help us provide exceptional care to our patients.
Experience preferred, but we will train the right person with a positive, team-centered attitude.
This position works with another experienced admin office manager who supports the functions below and handles the majority of insurance, billing, and treatment planning tasks.
You will serve as a primary contact for patients and represent the brand through multiple in-office and phone interactions.
A caring, people-centered approach is an essential characteristic for this position.
We are a group of professionals committed to serving the patients of our practice with the highest quality healthcare possible.
We strive to create a place that contributes to the well-being of our fellow citizens while offering our staff a positive, respect-based environment.
The average tenure of our staff is over 10 years, supporting 2 doctors and 3 hygienists.
We provide comprehensive dentistry including dental implants, orthodontics, same-day CAD/CAM crowns, and many other services.
As a small business, we offer fair compensation, benefits, excellent hours (usually a 4 day work week), and a positive work environment.
Most importantly, we offer an opportunity to be part of a valuable, high trust profession that gives patients the best possible experience in dentistry.
We suggest you review our website to familiarize yourself with our practice, philosophy, and team.
We're looking for a team member that brings a win-win attitude each day and believes dentistry is more than just another job.
A few of the job tasks include:
Help support the delivery of an unequaled patient experience.
Maximize patient flow and productivity Warmly greet and check-in all patients when they arrive in our office.
Oversee all forms of patient communication (phones, text, and email) Create, present, and schedule Treatment Plans Schedule doctor and hygienist for efficiency and production Administration of Recall and Recare systems for our active hygiene program Support insurance administration (verification of benefits, accurate data entry, and efficient claims admin processes) Assist with Revenue Cycle Management (patient billing, insurance claims admin).
Support growth of the practice by working with our marketing team to implement practice growth strategies internally and externally.
Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained Continuing Care (Recall), Appointment Metrics (Pre-Appointment Rate, Broken Appointments and Cancellations) Bilingual English/Spanish preferred, but not required
Qualifications:
- Previous experience as a receptionist or in a customer service role is preferred - Excellent communication and interpersonal skills - Proficient in using phone systems and computer software - Strong attention to detail and organizational skills - Ability to multitask and prioritize tasks effectively - Knowledge of dental terminology is a plus If you'd like to join a team that loves delivering relationship-based healthcare, we'd love to talk with you.
Dental or healthcare administration is preferred, but it's not necessary.
We consider attitude and teamwork in our process, and we've trained most of our team! Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Health insurance On-the-job training Paid sick time Paid time off Uniform allowance Healthcare setting:
Clinic Private practice Schedule:
8 hour shift No weekends Ability to commute/relocate:
Omak, WA 98841:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Experience preferred, but we will train the right person with a positive, team-centered attitude.
This position works with another experienced admin office manager who supports the functions below and handles the majority of insurance, billing, and treatment planning tasks.
You will serve as a primary contact for patients and represent the brand through multiple in-office and phone interactions.
A caring, people-centered approach is an essential characteristic for this position.
We are a group of professionals committed to serving the patients of our practice with the highest quality healthcare possible.
We strive to create a place that contributes to the well-being of our fellow citizens while offering our staff a positive, respect-based environment.
The average tenure of our staff is over 10 years, supporting 2 doctors and 3 hygienists.
We provide comprehensive dentistry including dental implants, orthodontics, same-day CAD/CAM crowns, and many other services.
As a small business, we offer fair compensation, benefits, excellent hours (usually a 4 day work week), and a positive work environment.
Most importantly, we offer an opportunity to be part of a valuable, high trust profession that gives patients the best possible experience in dentistry.
We suggest you review our website to familiarize yourself with our practice, philosophy, and team.
We're looking for a team member that brings a win-win attitude each day and believes dentistry is more than just another job.
A few of the job tasks include:
Help support the delivery of an unequaled patient experience.
Maximize patient flow and productivity Warmly greet and check-in all patients when they arrive in our office.
Oversee all forms of patient communication (phones, text, and email) Create, present, and schedule Treatment Plans Schedule doctor and hygienist for efficiency and production Administration of Recall and Recare systems for our active hygiene program Support insurance administration (verification of benefits, accurate data entry, and efficient claims admin processes) Assist with Revenue Cycle Management (patient billing, insurance claims admin).
Support growth of the practice by working with our marketing team to implement practice growth strategies internally and externally.
Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained Continuing Care (Recall), Appointment Metrics (Pre-Appointment Rate, Broken Appointments and Cancellations) Bilingual English/Spanish preferred, but not required
Qualifications:
- Previous experience as a receptionist or in a customer service role is preferred - Excellent communication and interpersonal skills - Proficient in using phone systems and computer software - Strong attention to detail and organizational skills - Ability to multitask and prioritize tasks effectively - Knowledge of dental terminology is a plus If you'd like to join a team that loves delivering relationship-based healthcare, we'd love to talk with you.
Dental or healthcare administration is preferred, but it's not necessary.
We consider attitude and teamwork in our process, and we've trained most of our team! Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Health insurance On-the-job training Paid sick time Paid time off Uniform allowance Healthcare setting:
Clinic Private practice Schedule:
8 hour shift No weekends Ability to commute/relocate:
Omak, WA 98841:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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